To request room availability , use the availability request form on our website, or send a request by email to: Once we receive the request, we respond within 24 hours with an email communicating the availability of rooms in which we indicate the conditions of stay, prices and payment methods. We respond to everyone, even in the case of non-availability. To make a reservation, simply respond with an email to our communication of availability. The room is considered confirmed exclusively with the sending of an email from us confirming the reservation that contains the details of your stay in the riad and the price. On the day of arrival, check in is from 2:00 pm; on the day of departure, check out is by 10:30 am. Upon arrival, each guest must show, for the purposes of legal obligations, a valid identity document ; otherwise, they cannot be accepted. We reserve the right to replace the room assigned to the guest with another of equal or higher level without notice and without price increase.

Prices are per room and per night and include taxes and breakfast.The price of the stay is the one we communicate in the email accepting the booking. With the confirmation of the booking we ask, as a guarantee, a deposit of 25% as a guarantee for a possible penalty due for cancellation or reduction of stay. The balance of the stay will be paid, upon arrival, exclusively in cash or by credit card.

The cancellation or reduction of a confirmed reservation must be communicated by email to: It is possible to cancel or reduce your reservation , without any charge, up to 7 days before the date of your arrival at the riad. For cancellations or reductions of stay communicated less than 7 days from the date of arrival we charge a penalty of an amount equal to 25% of the cost of the reservation. For cancellations communicated less than seven days from the date of arrival or in case of no-show we charge a penalty of an amount equal to the cost of the entire stay. If the guest arrives but does not wish to remain in the riad he is required to pay the entire amount of the stay. If the guest arrives and asks to reduce the stay he is required to pay the entire amount of the confirmed stay.